IQOS 3 DUO Pocket Charger
IQOS 3 DUO Holder
IQOS Cleaner
IQOS Cleaning Sticks
USB Cable
AC Power Adaptor
WARRANTY (DIRECT FROM IQOS)
The IQOS warranty lasts for 12 months/7300 cycles (whichever comes first) for an IQOS 2.4 or IQOS 2.4+ or 12 months/14,600 cycles (whichever comes first) for an IQOS 3, IQOS DUO or IQOS Multi. A cycle represents each charge of the holder or charger. You can check how many cycles your device has been through in the IQOS Store.
As well as your 12-month warranty, register your IQOS device online to benefit from care you can count on, including our Accidental Damage Cover and free, next-day replacements.*
*Next day in mainland UK if ordered by 8:00pm directly from IQOS.
FAQs
How is IQOS 3 DUO different from the previous devices?
The new IQOS 3 DUO has our fastest and most powerful Holder within IQOS family. Inspired by our customers, it has been designed around your needs to enjoy the IQOS moment your way:
- It enables to enjoy two consecutive uses without Holder recharging
- Faster Holder charging allows you to focus on your enjoyment and not worry about recharge:
• At least 2min 20sec faster than charging the Holder of IQOS 2.4 Plus*
• At least 1min 40sec faster than charging the Holder of IQOS 3*
- It hosts our IQOS ProtectPlus™ System for better protection and reliability and NFC chip for easy registration and access to IQOS website
*provided IQOS 3 DUO Holder is fully charged the first time or when fully depleted; and applicable for charging IQOS 3 DUO Holder from 0 to 1 use. It may depend on conditions of use, on battery lifecycle, weather conditions and device usage.
How can I check the charge level of the IQOS 3 DUO battery?
To check the charge level of the IQOS 3 Duo Pocket Charger, press & release the Pocket Charger Button.
The Pocket Charger Status light will turn ON for 3 sec to indicate battery status:
4 LEDs = more than 75% charged
1 LED = low charge. Need to charge .
Should I always fully charge my Pocket Charger battery?
IQOS 3 DUO device does not require a full charge to work, however we recommend to fully charge the device before the first usage.
If the IQOS 3 DUO Pocket Charger is fully charged, you may use the Holder up to 20 times.
The Holder charging time is effective only if the IQOS 3 DUO Holder is fully charged the first time or after being fully depleted.
During the purchase of this product we will collect your Date of Birth on behalf of Philip Morris Limited. This is to validate your 12 month warranty. More details can be found under our Privacy Policy page.
